Please click this link to access the title.
Please ALSO do this if you bought the defunct book and you have not already:
Contact Kobo’s customer service by form and input the following:
I purchased Partner in Crime, which released on November 19, 2024 with Book ID 9781649641434 and received only the cover and the title instead of the complete novel. Please refund me for this title.
Here is the receipt number from my order: (Insert receipt number from your confirmation email in this space; you can find it at the bottom of your receipt near the grand total you paid for the book.)
Thank you!
(Your Name Here)
While I have a: asked for the book to be delisted b: asked all users to be refunded for the faulty book, neither of these things have happened yet. (Nor has the book been fixed.)
The new version IS live, however. Upon reading/confirming your new edition works, assuming you liked the book, if you could leave a positive review on the good copy, it would be appreciated. (Bonus points if you mention that the book works and is not the faulty edition.)
Once again, I apologize for the fuss. I had zero way of knowing there was anything wrong, as the website had registered the correct page length and reading time for the book, and that is the only tool Kobo gives us authors for fixing this.
Now, to report to my contact at Kobo that delisting books is not actually delisting them. Hooray.
What can go wrong will go wrong in spectacular fashions.
~R.J.
Thank you so much, just downloaded it. was rereading the other one in the meantime. So probably going to start in it tomorrow. Link works btw.
I just purchased the new listing and it has loaded into my Kobo correctly. Now to make a vat of tea and settle in for a good read. Thank you for all your effort to correct the hiccup. Cheers
I already got mine thru Amazon but I still want to thank you for doing your best to fix this Kobo screwup.
You’re welcome!
Kobo nl fixed it, just downloaded it.
The original or the new version? (New version absolutely works. Old version did not work as of 30 minutes ago, and I then processed my own refund and got the new version.)
But in any case, the old version is queued from removal from the site (and while it will still be listed in your library, it will not be what is available moving forward)
The working one 😀 with al the chapters
I contacted Kobo today as just saw your facebook post. I contacted customer care and they didn’t know what I was talking about and were asking questions about how I had downloaded like I had made a mistake. I told them it is a known issue. They said they would contact the author and let them know and I said, the author already knows! No communication in their organisation.
I only got the options of refund OR fix, so I got my money refunded and am going to buy through your patreon page instead. I should have just done that in the first place!
I hadn’t had a chance to do anything yet and it looks like Kobo just sent me the new version automatically. It downloaded to my devices without me having to send them anything. Thanks for keeping everyone in the loop.
Thank you so much, I was saving it for Thanksgiving. All I had to do was re-sync my KOBO and the full novel downloaded. (I checked!) I am also saving Guiding Light. Four lovely days of being able to do nothing but read….Heaven.
Yep, the customer service team was working on a hot fix this afternoon, so I’m glad to see that it has populated!